The app is stuck initializing cameras
  • 12 Jun 2023
  • 1 Minute to read
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The app is stuck initializing cameras

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Article summary

  • Before starting your scan, the app is stuck initializing for over 2 minutes.

What can you do?

1. Return to the previous screen and start over. 

  • If that doesn’t work,  Navigate to Settings > Troubleshoot and press Soft Reset/Restart App and Camera.
  •  If that doesn’t work, press the power button once and then Restart.