Black image preview while starting the scan
- 12 Jun 2023
- 1 Minute to read
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Black image preview while starting the scan
- Updated on 12 Jun 2023
- 1 Minute to read
- Contributors
- Print
- DarkLight
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- Right before a scan, no image is displayed - the footage is black.
What can you do?
1. Return to the previous screen and start over.
- If that doesn’t work, Navigate to Settings > Troubleshoot and press Soft Reset/Restart App and Cameras.
- If that doesn’t work, press the power button once and then Restart.