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      The device is stuck while updating the version
      • 09 May 2024
      • 1 Minute to read
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      Contents

      The device is stuck while updating the version

      • Updated on 09 May 2024
      • 1 Minute to read
      • Contributors
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      Article summary

      • During the update process, the app gets stuck while installing the update for longer than 40 minutes.

      What can you do?

      1. Please do not turn off the device and contact the HTVet Support team or open a ticket on Hubspot.
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